FAQs - The Woodlands Area Chamber of Commerce, TX

Frequently Asked Questions

How do I log on to the woodlandschamber.org members-only pages?

To log on to the website, you need to create a web account.
1. To create an account, go to woodlandschambertx.chambermaster.com/CreateAccount.
2. Fill out the form as prompted.
3. Once you have created your account, you will be able to access member-only pages. On future visits to the website, you can login using your email address and the password just created.
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What is my member login?

There are two ways to find out your member login:
1. Fill out the Member Login Inquiry Form, and we'll email it to you.
2. Call 281-367-5777 and a member service representative will provide you with your member login.
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How do I update my contact information?

There are two ways to update your contact information:
1. View the online tutorial here or follow the steps outlined in this PDF.
2. Call one of our member services representatives at 281-367-5777.
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How do I update my company profile?

There are two ways members can update all of their company information, including logos and contact details.
1. View the online tutorial here or follow the steps outlined in this PDF.
2. Call one of our member services representatives at 281-367-5777.
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How do I pay an invoice online?

Learn how you can pay open invoices online.

View the online tutorial here or follow the steps outlined in this PDF.

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How do I add a job posting to woodlandschamber.org?

Follow the steps listed here to learn how members can access, create and manage their job postings.

We will review your job posting within one business day.

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How do I add an event to the community calendar on woodlandschamber.org?

View the online tutorial here or follow the steps outlined in this PDF to learn how to use, manage, submit and register for events.

We will review your event submission within one business day.

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How do I add a news release to woodlandschamber.org?

Follow the steps listed here.

We will review your news release within one business day.

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How do I add a “Hot Deal” to woodlandschamber.org?

View the online tutorial here or follow the steps outlined in this PDF to learn how can access, create and manage Hot Deals and Member to Member Details.

We will review your submission within one business day.

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What benefits and services do I get as a member of The Woodlands Area Chamber?

A description of the membership benefits, discounts and services is available here. Benefits vary among the types of membership: Chairman’s Circle Investors, Distinguished Investors and Business Investors. To learn more, contact a member service representative at 281-367-5777.

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How do I renew my membership?

There are two ways to renew your membership:
1. A renewal notice should have been sent to you in the mail. Fill out the renewal form, include a check or credit card information, and send it to the address given at the top of the form.
2. Call one of our member services representatives at 281-367-5777.
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How do I sign up for an event? Are they open to anyone?

Please check our calendar for upcoming events. You can register and submit payment for many of our events online, although not every event is open to the community.

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How can I get a list of The Woodlands Area Chamber members?
1. To obtain a full listing of Chamber members, call our director of operations at 281-363-8102.
2. To find out if a specific company is a member, you can search our online member directory by company name, category or keyword.
3. You can pick up a hard copy of our member directory at the Chamber office.
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How can I file a complaint about a business or company?

The Woodlands Area Chamber is not a government agency, and therefore has no authority to investigate how companies conduct business nor are we able to accept complaints. You can file a complaint against a business with the Federal Trade Commission Bureau of Consumer Protection and the Better Business Bureau.

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Will you send me information on visiting or living in The Woodlands area?

You can find useful information on visiting or living in The Woodlands area here:
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How can I partner with The Woodlands Area Chamber to market my product/service?

Business Today Magazine
Advertising in the Chamber’s monthly publication Business Today will help you generate recognition, introduce products and share your business services with our members and the entire region. Every month, 5,000 copies are printed and distributed to our members, community businesses, at Chamber events, Market Street Concierge and The Woodlands Mall Information Center and new community residents. A web link is also posted to our website and Facebook page and uploaded to four community resource websites.

Online Advertising
The Chamber website averages 10,000 engaged user sessions every month. As an information gateway to The Woodlands Area, the Chamber website provides information on living, working and visiting the area as well as relocating, growing or starting a business in South Montgomery County. Chamber members can advertise with a banner ad on the Chamber website. We can even complete the design for you. Get more information here.

Community Guide and Membership Directory
The Woodlands Area Chamber produces an annual publication featuring our member directory and community guide. Advertising for this publication is available in the spring months. Get more details at woodlandschamber.org/resource-guide. Look out for notifications in Business Today and the Member Memo newsletter to know when advertising has started. We have these publications available at our office for your use. Please pick up these resources at any time.

Map
The Chamber map is also published annually with our publication partners, SouthComm and Target Marketing. Advertising in the map is available in the fall months. For more information, visit WoodlandsChamber.org/map. You can also pick up this complimentary resource at any time at the Chamber office.

Member Minute E-Newsletter
The Member Minute is a member-to-member email newsletter that is released on Thursdays. The deadline for content is noon on the Wednesday before the Thursday you select your content to run. More details on the audience can be found here. You can submit your content directly at WoodlandsChamber.org/MemberMinute.

In addition to the marketing opportunities listed above, The Woodlands Area Chamber provides organizations the opportunity to offer our members special discounts and to sponsor our print publications and the many events we have.

If you are interested in partnering with The Woodlands Area Chamber to market your product or service, please contact our marketing and communications director at 281-363-8108 or lauren.joerg@woodlandschamber.org.

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How do I join The Woodlands Area Chamber of Commerce?

It’s easy for businesses or associations to join the Chamber. Simply fill out the online application appropriate to your organization or call us at 281-367-5777.

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What kinds of organizations join The Woodlands Area Chamber?

All kinds. Businesses of every size and industry, as well as trade and professional associations, are The Woodlands Area Chamber members. More than 75 percent of Chamber member companies have fewer than 100 employees.

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