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Job Description Summary:Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Are you currently looking to work at an exciting new Resort? If so, this could be your opportunity!!
OUR CORE PURPOSE: Create and Deliver Fun and Escapism
Our team members are the best of the best. We hire energetic, committed people who have a genuine desire to take care of other people. Our team members approach their jobs as an opportunity to please and are dedicated to engaging with every guest, every time. We provide a fun and exciting environment to work and strive to ensure that you will Love Your Job!
1. Every Guest, Every Time
2. Foster a shared responsibility for the well-being of our staff, guests, and community
3. Act with integrity and respect
4. “It’s my job to be better than the best.”
For our full-time employees, we offer competitive and comprehensive medical, dental, life, disability, retirement and 401K benefits, on the job training, uniforms and recognition rewards. Enjoy our Employee Cafe and free on-site parking. Benchmark offers all team members discounts on travel, electronics, appliances, cell phones and service, rental cars, dining, movies, sporting events, theme parks and more. Hotel room discounts are available to employees and immediate family members at Benchmark properties.
The Housekeeping Supervisor is responsible for assisting the Director of Housekeeping and Housekeeping Manager in overseeing the proper and smooth operation of the Housekeeping Department. The Housekeeping Supervisor will monitor all aspects of employee activity to ensure the highest quality in cleanliness and service. Responsible for inspecting all guest rooms after the room attendants have finished cleaning them and checking all clean and vacant rooms daily.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school diploma or equivalent. Three years housekeeping experience, preferably with a minimum of one year in a supervisory role. Housekeeping Inspector experience preferred. Ability to handle high stress situations. Excellent communication skills. Detail oriented and good organizational skills. Bilingual English and Spanish strongly preferred.
Inspect rooms daily (vacant, occupied) Oversee the performance and cleaning standards of assigned housekeepers. Assist and supervise staff. Complete morning assignments for housekeepers and housemen. Prioritize and direct work of staff. Responsible for the training of employees. Update room statuses throughout the day on the hotel computer system. Responsible for the care and cleanliness of all areas of responsibility. Evaluate performance of staff. Report deficiencies and maintenance requirements. Maintain schedule of all weekly/monthly special projects. Remain alert, courteous and helpful to guests and co-workers at all times.
MARGINAL FUNCTIONS: All other duties as requested by the Director of Housekeeping.
ENVIRONMENT: Indoor work with hard and carpeted surfaces. Occasional outdoor work. Good ventilation with artificial lighting. Regular exposure to cleaning chemicals.
- Constant standing, walking, bending, reaching, crouching, kneeling, and pushing pulling
- Constant lifting/carrying of up to 25 lbs, frequent lifting/carrying of up to 75 lbs, and occasional lifting/carrying of up to 100 lbs or more.
- Constant manual dexterity of hands and gross motor skills; constant vision and hearing.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.