Housekeeping Guest Room Attendant
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Job Description Summary:
For our full-time employees, we offer competitive and comprehensive medical, dental, life, disability, retirement and 401K benefits, on the job training, uniforms and recognition rewards. Enjoy our Employee Cafe and free on-site parking. Benchmark offers all team members discounts on travel, electronics, appliances, cell phones and service, rental cars, dining, movies, sporting events, theme parks and more. Hotel room discounts are available to employees and immediate family members at Benchmark properties.
The Guest Room Attendant is responsible to ensure that standards and expectations of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Housekeeping experience desirable. Neat, pleasant personality. Ability to work on feet for an extended period of time. Ability to communicate effectively. Ability to read room numbers, dates and basic instructions. Ability to safely work with cleaning chemicals.
Keep work cart, supply rooms, and closets orderly and properly stocked at all times. Inspect room linens before placing in rooms and return below standard pieces to Housekeeping. Proper utilization of equipment, supplies, and guest amenities. Thorough cleanliness and sanitation of entire room with an added emphasis on the guest bathrooms. Daily changing of soiled linens on beds and remaking beds following the property standards and those set forth in the Green Program. Thorough cleanliness of rooms, balconies and public areas. Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to housekeeping supervisor or manager. Follow all training procedures set forth in the Blood-borne Pathogens program. Strict follow- through on lost and found procedures (for example anything found in rooms that are vacant must be called in to a housekeeping supervisor immediately). No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised. Practice safety standards at all times. Responsible care of equipment. Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms. Remain alert, courteous and helpful to the guests and co-workers at all times.
MARGINAL FUNCTIONS: Perform other related duties as requested by Floor Supervisor or any member of leadership.
ENVIRONMENT: Indoor work with hard and carpeted surfaces. Occasional outdoor work. Good ventilation with artificial lighting. Regular exposure to cleaning chemicals.
- Constant standing, walking, bending, reaching, crouching, kneeling, and pushing pulling
- Constant lifting/carrying of up to 25 lbs, frequent lifting/carrying of up to 75 lbs, and occasional lifting/carrying of up to 100 lbs or more.
- Constant manual dexterity of hands and gross motor skills; constant vision and hearing.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.