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Job Description Summary:Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas.
OUR CORE PURPOSE: Create and Deliver Fun and Escapism
Our team members are the best of the best. We hire energetic, committed people who have a genuine desire to take care of other people. Our team members approach their jobs as an opportunity to please and are dedicated to engaging with every guest, every time. We provide a fun and exciting environment to work and strive to ensure that you will Love Your Job!
1. Every Guest, Every Time
2. Foster a shared responsibility for the well-being of our staff, guests, and community
3. Act with integrity and respect
4. “It’s my job to be better than the best.”
For our full-time employees, we offer competitive and comprehensive medical, dental, life, disability, retirement and 401K benefits, on the job training, uniforms and recognition rewards. Enjoy our Employee Cafe and free on-site parking. Benchmark offers all team members discounts on travel, electronics, appliances, cell phones and service, rental cars, dining, movies, sporting events, theme parks and more. Hotel room discounts are available to employees and immediate family members at Benchmark properties.
The Host is responsible for greeting guests and seating them according to procedures, while maintaining a fun and upbeat atmosphere for guests according to standards and expectations. Full-time and Part-time positions available.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school diploma or equivalent. One-year high volume restaurant experience. Good customer service skills. Pleasant personality.
Help plan and coordinate timely seating of guests. Responsible for hanging guests’ coats. Take reservations in person and over the phone, using professional language at all times. Answer telephones, responding to guest’s questions in a professional manner. Knowledge of resort services and amenities. Maintain cleanliness of coatroom and podium areas. Maintain perfectly clean uniform.
Respond to any reasonable task as assigned by supervisor or manager. Assist Captains and Backwaiters on an as-needed basis. Clean and re-set tables as needed. Assist in other Food and Beverage departments as needed.
Indoors, climate controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot plates and silver. Outdoors, with exposure to outdoor climate and elements.
PHYSICAL REQUIREMENTS (as required by OSHA and ADA – US only):
- Requires constant standing, walking, and carrying less than 10 lbs. Occasionally lifting and carrying up to 50 lbs.
- Occasional bending, reaching, balancing, and pushing/pulling.
- Requires occasional manual dexterity, gross motor skills, with frequent vision, and hearing.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.