Food & Beverage Supervisor
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Job Description Summary:Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas.
OUR CORE PURPOSE: Create and Deliver Fun and Escapism
Our team members are the best of the best. We hire energetic, committed people who have a genuine desire to take care of other people. Our team members approach their jobs as an opportunity to please and are dedicated to engaging with every guest, every time. We provide a fun and exciting environment to work and strive to ensure that you will Love Your Job!
1. Every Guest, Every Time
2. Foster a shared responsibility for the well-being of our staff, guests, and community
3. Act with integrity and respect
4. “It’s my job to be better than the best.”
For our full-time employees, we offer competitive and comprehensive medical, dental, life, disability, retirement and 401K benefits, on the job training, uniforms and recognition rewards. Enjoy daily breakfast, lunch and dinner in our Employee Cafe and free on-site parking. Benchmark offers all team members discounts on travel, electronics, appliances, cell phones and service, rental cars, dining, movies, sporting events, theme parks and more. Hotel room discounts are available to employees and immediate family members at Benchmark properties.
The Food & Beverage Supervisor is responsible for assisting the Manager in overseeing the operation of the seasonal Pool and Golf Clubhouse F&B Service staff to maintain the highest level of standards and efficiency.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school diploma or equivalent. Three years high volume restaurant experience required. One year supervisory experience required. Ability to make quick decisions in fast paced and high stress situations. Well organized. Excellent customer service skills.
Assist in maintaining a smooth running operation. Provide a pleasant and efficient atmosphere for staff and guests and maintain service standards. Engage with guests to ensure guest satisfaction. Assist guests and team members with any problems that may occur. Assist with training and coaching as needed. Ensure responsible alcohol service. Ensure high level of productivity, food and beverage quality, and service standards. Ensure physical atmosphere and cleanliness of restaurant including tables, floors, and side stations. Responsible for assisting with nightly cash outs, sidework and closing duties of team members, and walk through. Assist with monitor payroll and revenue and assist in inventory control; responsible for daily paperwork including payroll, inventory, etc.
Respond to any reasonable task as assigned by supervisor or manager. Cover all duties of Manager in that person’s absence. Assist Manager with hiring and training of all staff. Scheduling of staff according to occupancy level and forecasting.
Often Outdoors, with exposure to outdoor climate and elements. Indoors, climate controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot plates and silver.
PHYSICAL REQUIREMENTS (as required by OSHA and ADA – US only):
- Requires constant walking, with frequent standing, reaching, and balancing.
- Requires occasional crouching, bending, and pushing/pulling.
- Constant lifting/carrying of up to 10 lbs; with frequent lifting/carrying of up to 50 lbs.
- Requires frequent manual dexterity and gross motor skills, and constant vision, and hearing
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.