• Front Desk Staff/ Greeter

    YogaOne Studios The Woodlands, LLC
    Job Description
    The Greeter is a key role in establishing a relationship with our studio customers and visitors. This person welcomes students into the studio and sets the tone for their experience. The successful candidate must love being involved with customers, enjoy selling products and deliver consistently strong customer service. Person must be an energetic team player with a positive attitude to help the students have a positive experience and help the studio run as efficiently and effectively as possible.

    Duties & Responsibilities:

    Customer Service
    • Welcome all visitors according to our Customer Service standards; answer telephone promptly and courteously
    • Check students into class/workshop/etc through software system (MindyBody Online or equivalent software)
    • Assist students by guiding them through our programs and answering their questions (or find the answers to questions if not known)
    • Be knowledgeable about products, programs and pricing (Yoga, workshops,Teacher Training, Retail,etc) and actively promote and sell to all visitors
    • Insure all students complete all paperwork/forms as appropriate

    Studio Operations
    • Keep common areas neat and clean: prepare tea area, clean studio rooms, empty trash and tidy props between classes efficiently and quickly
    • Work with studio staff to support the financial goals and operational needs of the studio
    • Report any issues per our procedures
    • Keep the retail area looking great which includes keeping it clean and re-merchandising products to attract customer’s attention. Receive and transfer merchandise as appropriate. Pro-actively watch for theft to avoid shrinkage.
    • Follows and upholds Employee Handbook and all other guidelines including but not limited to: Customer Service Guidelines, Dress Code Guidelines, Core Values, etc.
    • Any other tasks required to help company meet its goals

    Contact Information
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